HELP CENTER

How can we help?

Find answers by role, or browse the questions people ask us most.

BROWSE BY ROLE

Start where you are.

Tenant

Finding & renting a place

Searching listings, sharing your requirement and what happens after we pick it up.

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Property Owner

Listing & managing a rental

Getting your property listed, tenant screening and how ongoing management works.

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Builder · Developer

Leasing up a project

Listing project inventory, marketing reach and showings coordination.

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Association

Running a housing society

Managing society listings, member coordination and compliance.

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Franchise

Bringing Elina to your city

Franchise territories, onboarding and what running a branch involves.

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Investor

Backing the platform

Investment opportunities, financials and how to get in touch.

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COMMON QUESTIONS

Every role, every question.

No. Not for browsing, not for a confirmed deal, no commission, no brokerage, no fee, ever. Every service on your side is entirely free.

Every listing is tied to the one accountable point of contact, so stale or already-rented units get pulled fast instead of sitting around as bait.

We currently operate across Mohali, Chandigarh and Panchkula and are actively onboarding sectors in Zirakpur and Kharar.

Yes — you can see real rent ranges, supply/demand levels and connectivity for every area side by side before narrowing down to units.

There is an upfront cost, structured as one of two plans. The Listing Plan is a one-time fee covering a fixed listing period. The Brokerage Plan carries no listing fee and instead charges commission at the standard market rate once a tenant is placed.

Every applicant is verified via a background check authority and through our network before reaching you, identity, income and rental history are checked in full. What you receive is a vetted shortlist, not an unfiltered stack of applications.

Rent is collected and deposited to your account on a fixed monthly schedule, tracked automatically so there is no need to chase tenants or reconcile payments yourself, provided you choose the listing plan or the brokerage plan.

Yes — residential, commercial, industrial and agricultural are all managed under the same standard of care, each with the right playbook for that class.

The system flags late payments the day they're due and we follow up on your behalf; if a tenant defaults, we pursue recovery and keep you updated — payouts follow tenant payment, not ahead of it.

No. Management fees are agreed up front and itemised on every statement, what you see is what you get.

No minimum. We've onboarded everything from a single builder-floor tower to full multi-phase developments running into the hundreds of units.

Our network handle every showing and agreement to one standard, so your team never has to staff viewings.

Yes. Office space, retail and mixed-use developments route through the same network as residential, matched to businesses on structured leases.

Send the unit mix and floor plans and your project can be live to the network within a few working days — no separate sales office needed.

It depends on your city and the size of territory you take on. Setup costs, ongoing fees and revenue share are all covered during the discovery call, not published here, so the figures reflect your actual market.

Yes. A territory is handed to one committed operator at a time, so you're not competing with another To Let franchise for the same owners and tenants in your city.

No. We look for drive, local roots and a service mindset over a property background — training and the platform cover the rest.

No. What a partner earns depends on their market and effort, like any owner-operated franchise. Anyone promising guaranteed returns isn't being straight with you.

A dedicated head-office manager, central marketing feeding leads into your territory, the shared technology platform and continued training.

No. You buy and own the property directly, registered in your own name. We're not pooling your capital into a fund or scheme of any kind.

Everything day to day: finding and screening the tenant, collecting rent, handling repairs and maintenance, and tracking dues, renewals and compliance. You review a monthly statement.

See the full split

No. Rental income and property values move up and down, and every deal comes with the vacancy risk and real costs attached, not just the upside.

Residential, commercial, industrial and agricultural or plotted assets, each with a different entry ticket, lease structure and risk profile.

None. Registering is free, and you can ask us to stop sending opportunities at any time.

Yes. Apply through the Associations page — we work with RWAs and societies on community-wide rental and management services.

No — it's free to the association, and can even pay a contribution into your welfare fund.

No. We support verification, records and service — we never override an owner's right to let or a society's lawful bye-laws.

No — it's opt-in for owners. Nobody's forced, and the committee stays in control.

We're based in Mohali and growing across the region. Share your city through any form — if we're not there yet, we'll let you know when we are.

We handle your data in line with our Privacy Policy and only share what's needed to serve your request. See the Privacy Policy for full details and your rights.

Read the Privacy Policy

Email info@toletproperties.com or call +91 99 88 510 610. For data-related concerns, reach our Grievance Officer as listed in the Privacy Policy.

Market ranges and trends are for general guidance to help you decide — they're not a valuation or a guarantee. We gives you live, specific numbers.

Still have questions?

Can't find the answer you're looking for? Reach out to our local area team.

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